Automatic Job Seeker Account Deletion

If the Allow Account Deletion feature is enabled, there are three system settings that must be set up to automatically purge job seeker accounts.

  • Inactive Account Deletion E-mail Notice: This indicates the number of days prior to deleting a job seeker account that an email warning should be sent to the job seeker. The CSAM will set this value based on the request of your organization.
  • Inactive Account Deletion Number of Inactive Months: This indicates the number of months of inactivity before the account of the job seeker is automatically deleted. The CSAM will set this value based on the request of your organization.
  • Inactive Account Deletion Reply E-mail Address: The email address value in this text box is the “reply” address provided in the email warning sent to a job seeker before his or her account is deleted. The CSAM will assist you with creating this email address.

    Similar to allowing a job seeker to delete his or her own account, there are certain criteria that must be met before a job seeker’s account can automatically be deleted:

  1. The job seeker must have had no activity on his account for the specified number of months. “No activity” means that the job seeker has not logged in or had any activity from a recruiting user. The recruiting user viewing the résumé does not count as an activity.
  2. The job seeker's current status for all requisitions must be in “Candidate” status. If the job seeker is attached to more than one requisition, but the job seeker is in “Candidate” status for only one requisition, the job seeker will not be deleted.
  3. The job seeker’s primary residence must be in a country designated to allow account deletion. Country selection is completed by the CSAM.
  4. The job seeker cannot be a current or former employee of the organization. Former employees are recognized by the system when they use the same login they were given when they were off-boarded.

    All four criteria must be met before the application will automatically delete the job seeker account.

    When an account is automatically deleted, the areas in the system that previously showed the job seeker’s name will be change to read “Removed from system”.